Terms of Service

OVERVIEW

Welcome to Garden Pool! The terms “we”, “us” and “our” refer to Garden Pool. Garden Pool operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Garden Pool is powered by WordPress, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be of legal age in your country or have permission from a guardian.
You agree to provide accurate, complete, and current information when using our Services.
You are responsible for maintaining your account credentials and all activities under your account.

SECTION 2 – OUR PRODUCTS

We aim to display products as accurately as possible. However, actual colors and appearance may vary depending on your device.
We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 – ORDERS

All orders are subject to acceptance. We may refuse or cancel any order at our discretion.
Orders cannot always be cancelled once processed.
All purchases are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices may change without notice.
You agree to provide accurate payment and billing information.
You are responsible for all applicable charges, including delivery fees and taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or external factors.
Risk transfers to the customer once the order is handed to the courier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website (text, images, logos, design) is owned by Garden Pool and protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties, and we are not responsible for their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our platform. Use them at your own risk.

SECTION 9 – PLATFORM (WORDPRESS)

Our website is powered by WordPress. While WordPress enables the functionality of our website, all purchases and transactions are made directly with Garden Pool.
We are solely responsible for our products, services, and customer support.

SECTION 10 – PRIVACY POLICY

Your use of our Services is subject to our Privacy Policy.
We collect and process personal data in accordance with applicable laws and our stated practices.

SECTION 11 – FEEDBACK

Any feedback or suggestions you provide may be used by us without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes, to harm others, or to violate any laws.
We reserve the right to terminate access for violations.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time without notice if Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.

SECTION 16 – LIMITATION OF LIABILITY

Garden Pool is not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Garden Pool harmless from any claims arising from your misuse of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions will still apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Garden Pool.

SECTION 20 – ASSIGNMENT

We may assign our rights without notice. You may not transfer your rights without permission.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the United Arab Emirates.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.

SECTION 24 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Store Name: Garden Pool
Company Name: LAKE GARDEN LANDSCAPE L.L.C
License Number: 1039803
Email: info@gardenpool.ae
Phone Number: +971525332545
Business Hours: Monday–Friday | 8:00 AM – 5:00 PM
Business Address: Warsan 3 – Dubai – United Arab Emirates